{"id":8464,"date":"2024-04-09T14:37:41","date_gmt":"2024-04-09T14:37:41","guid":{"rendered":"https:\/\/phcsoftware.com\/es\/artigo\/implementar-canales-denuncia\/"},"modified":"2025-07-28T15:37:09","modified_gmt":"2025-07-28T15:37:09","slug":"implementar-canales-denuncia","status":"publish","type":"artigo","link":"https:\/\/phcsoftware.com\/es\/artigo\/implementar-canales-denuncia\/","title":{"rendered":"Empresas obligadas a implementar canales de denuncia. \u00bfC\u00f3mo puede apoyarlo el ERP?"},"content":{"rendered":"[vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb equal_height=\u00bbyes\u00bb content_placement=\u00bbmiddle\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb bg_image=\u00bbhttps:\/\/phcsoftware.com\/pt\/wp-content\/uploads\/sites\/3\/2024\/03\/obrigacoes_legais.jpg\u00bb bg_position=\u00bbleft top\u00bb background_image_loading=\u00bbdefault\u00bb bg_repeat=\u00bbno-repeat\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb7%\u00bb constrain_group_1=\u00bbyes\u00bb bottom_padding=\u00bb7%\u00bb left_padding_desktop=\u00bb5%\u00bb constrain_group_2=\u00bbyes\u00bb right_padding_desktop=\u00bb5%\u00bb right_margin=\u00bb0&#8243; 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width=\u00bb2\/3&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][vc_column_text]Artigo[\/vc_column_text][vc_column_text]\r\n<h2>Empresas obligadas a implementar canales de denuncia. \u00bfC\u00f3mo puede apoyarlo el ERP?<\/h2>\r\n[\/vc_column_text][\/vc_column][vc_column column_padding=\u00bbpadding-10-percent\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bbleft\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb1\/3&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][\/vc_column][\/vc_row][vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb top_padding=\u00bb3%\u00bb left_padding_desktop=\u00bb5%\u00bb constrain_group_2=\u00bbyes\u00bb right_padding_desktop=\u00bb5%\u00bb left_padding_tablet=\u00bb0%\u00bb constrain_group_4=\u00bbyes\u00bb right_padding_tablet=\u00bb0%\u00bb left_padding_phone=\u00bb0%\u00bb constrain_group_6=\u00bbyes\u00bb right_padding_phone=\u00bb0%\u00bb text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb overlay_strength=\u00bb0.3&#8243; gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb2\/3&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb][vc_row_inner column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb text_align=\u00bbleft\u00bb row_position=\u00bbdefault\u00bb row_position_tablet=\u00bbinherit\u00bb row_position_phone=\u00bbinherit\u00bb overflow=\u00bbvisible\u00bb pointer_events=\u00bball\u00bb class=\u00bblinhaTempoLeitura\u00bb][vc_column_inner column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbhorizontal\u00bb column_element_alignment=\u00bbcenter\u00bb column_element_spacing=\u00bb50px\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb overflow=\u00bbvisible\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb1\/1&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][vc_column_text]27 de Octubre 2023[\/vc_column_text][vc_column_text]Tiempo de lectura: 5min[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][divider line_type=\u00bbNo Line\u00bb custom_height=\u00bb25px\u00bb][vc_column_text]\r\n<div class=\"seccao\">\r\n<p>Esta directiva dio lugar a la ley sobre la protecci\u00f3n de los denunciantes \u2013 Ley 2\/2023 -, que obliga a todas las empresas con 50 o m\u00e1s trabajadores a implementar canales de denuncia, independientemente de su actividad o sector.<br \/>Las empresas disponen de un plazo para aplicar la medida:<\/p>\r\n<p>Las empresas con m\u00e1s de 250 trabajadores tendr\u00e1n 3 meses;<br \/>Las empresas de entre 50 y 249 trabajadores tendr\u00e1n hasta el pr\u00f3ximo 1 de diciembre.<\/p>\r\n<p>Para cumplir con esta nueva obligaci\u00f3n, estas empresas \u2013 privadas o p\u00fablicas -, deben <strong>implementar canales de denuncia<\/strong> comprometi\u00e9ndose a tratar c\u00e9lere de todas las denuncias recibidas, con confidencialidad y garantizando la protecci\u00f3n de datos. Estas denuncias pueden proceder de trabajadores de la empresa o de entidades externas, como proveedores o incluso clientes.<\/p>\r\n<p>Tambi\u00e9n se prev\u00e9n fuertes multas: el incumplimiento de esta medida conllevar\u00e1 multas de entre 1.000.000 de euros para las personas jur\u00eddicas y 300.000 euros para las personas f\u00edsicas.<\/p>\r\n<p>En definitiva, los denunciantes deben tener a su disposici\u00f3n un canal de denuncia propio y de f\u00e1cil acceso, estando plenamente protegidos por la ley frente a represalias por parte de la empresa. La persona responsable de tramitarla debe tratar la denuncia confidencialmente y dentro de los plazos definidos por la ley. Tambi\u00e9n debe publicarse la pol\u00edtica de denuncia de irregularidades de la empresa, as\u00ed como los m\u00e9todos de tratamiento definidos y de las personas responsables identificadas.<\/p>\r\n<h2>\u00bfSu empresa est\u00e1 preparada?<\/h2>\r\n<p>La implantaci\u00f3n de un canal de denuncias en la empresa <strong>no es un proceso complejo, siempre que se realice con el apoyo de las herramientas adecuadas.<\/strong><br \/>Implantar un flujo de gesti\u00f3n de denuncias es sencillo, siempre y cuando se utilice un software que automatice los procesos, garantice la confidencialidad de los datos y facilite la recepci\u00f3n y tramitaci\u00f3n de las respectivas denuncias, ya sean realizadas por trabajadores de la empresa o por entidades externas.<\/p>\r\n<p>Como las empresas est\u00e1n obligadas a implementar esta implantaci\u00f3n, ya pueden hacerlo con Software PHC, garantizando que ninguna denuncia quede sin ser tratada con la confidencialidad y protecci\u00f3n de datos requeridas, cumpliendo todos los requisitos legales y evitando multas innecesarias.<\/p>\r\n<p>Adem\u00e1s, el uso de un ERP para implantar estos canales garantiza que todo el proceso se gestione de forma \u00e1gil, en los plazos requeridos, y con todos los datos integrados en el software de gesti\u00f3n, accesibles \u00fanicamente a quienes deban tener acceso a ellos para la tramitaci\u00f3n de la respectiva denuncia.<\/p>\r\n<p>El apoyo de un software de gesti\u00f3n es fundamental para garantizar el cumplimiento de todos los requisitos legales, evitando infracciones administrativas innecesarias.<\/p>\r\n<p><a href=\"https:\/\/phcsoftware.com\/es\/cegid-phc-evolution\/\">Cegid PHC Evolution<\/a> apoya a las empresas, con una soluci\u00f3n que integra un portal a la disposici\u00f3n de entidades externas &#8211; como proveedores y clientes. Adem\u00e1s de esto, tambi\u00e9n existe la posibilidad de que sus trabajadores publiquen sus denuncias de forma aut\u00f3noma en Portal. Todo ello garantiza el cumplimiento de la normativa RGPD.<br \/>Elegir un software de gesti\u00f3n que se adapte a los procesos de gesti\u00f3n de la empresa y que soporte la implantaci\u00f3n de la nueva normativa es fundamental.<\/p>\r\n<p><strong>Y su empresa, \u00bfest\u00e1 preparada?<\/strong><\/p>\r\n<\/div>\r\n\r\n<p>&nbsp;<\/p>\r\n[\/vc_column_text][\/vc_column][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb 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