{"id":6437,"date":"2024-03-28T18:10:59","date_gmt":"2024-03-28T18:10:59","guid":{"rendered":"https:\/\/phc24.yourcode-staging.com\/pt\/artigo\/as-melhores-taticas-de-crm-para-pequenos-negocios\/"},"modified":"2026-01-06T15:51:54","modified_gmt":"2026-01-06T15:51:54","slug":"crm-pequenos-negocios-customer-relationship-management","status":"publish","type":"artigo","link":"https:\/\/phcsoftware.com\/pt\/artigo\/crm-pequenos-negocios-customer-relationship-management","title":{"rendered":"As melhores t\u00e1ticas de CRM para pequenos neg\u00f3cios"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” equal_height=”yes” content_placement=”middle” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” bg_image=”https:\/\/phcsoftware.com\/pt\/wp-content\/uploads\/sites\/3\/2024\/03\/clientes_vendas.jpg” bg_position=”left top” background_image_loading=”default” bg_repeat=”no-repeat” scene_position=”center” top_padding=”7%” constrain_group_1=”yes” bottom_padding=”7%” left_padding_desktop=”5%” constrain_group_2=”yes” right_padding_desktop=”5%” right_margin=”0″ top_margin_phone=”20%” text_color=”light” text_align=”left” row_border_radius=”10px” row_border_radius_applies=”bg” overflow=”visible” color_overlay=”#383838″ overlay_strength=”0.8″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”center” phone_text_alignment=”center” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]Artigo[\/vc_column_text][vc_column_text]\n

As melhores t\u00e1ticas de CRM para pequenos neg\u00f3cios<\/h2>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”padding-10-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”left” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” top_padding=”3%” left_padding_desktop=”5%” constrain_group_2=”yes” right_padding_desktop=”5%” left_padding_tablet=”0%” constrain_group_4=”yes” right_padding_tablet=”0%” left_padding_phone=”0%” constrain_group_6=”yes” right_padding_phone=”0%” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”2\/3″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” class=”linhaTempoLeitura”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”horizontal” column_element_alignment=”center” column_element_spacing=”50px” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid” column_padding_type=”default” gradient_type=”default”][vc_column_text]27 de Outubro 2023[\/vc_column_text][vc_column_text]Tempo de leitura: 5min[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][divider line_type=”No Line” custom_height=”25px”][vc_column_text]\n
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O mundo est\u00e1 cada vez mais automatizado \u2013 de modo geral, parece algo positivo. A Google j\u00e1 tem carros que se guiam sozinhos, podemos perguntar aos nossos smartphones onde devemos almo\u00e7ar e conseguem dar-nos boas respostas e at\u00e9 j\u00e1 existem m\u00e1quinas que fazem o caf\u00e9 por n\u00f3s! Bem\u2026essa \u00faltima j\u00e1 existe h\u00e1 uns tempos.<\/p>\n

N\u00e3o \u00e9 s\u00f3 a nossa vida pessoal que est\u00e1 mais facilitada \u2013 o mundo dos neg\u00f3cios pode ser simplificado atrav\u00e9s da tecnologia certa, que permita uma gest\u00e3o da rela\u00e7\u00e3o com o cliente nos pequenos neg\u00f3cios. Adotar um sistema de CRM \u00e9 uma \u00f3tima maneira de facilitar a vida da sua empresa \u2013 contudo, ele n\u00e3o faz tudo por si. Vamos olhar para algumas das melhores estrat\u00e9gias para tirar o m\u00e1ximo potencial do CRM, no caso dos pequenos neg\u00f3cios.<\/p>\n<\/div>\n

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Acesso em qualquer lugar<\/h2>\n

Os neg\u00f3cios est\u00e3o a tornar-se cada vez mais m\u00f3veis. O CRM com base na Cloud est\u00e1 a ser cada vez mais usado. Certifique-se de que escolhe o sistema CRM certo, que pode funcionar em diferentes plataformas e, quando escolher, aconselhe os seus funcion\u00e1rios a usar a plataforma. Podem faz\u00ea-lo a partir de qualquer dispositivo \u2013 nos computadores pessoais dos funcion\u00e1rios, nos tablets ou nos pr\u00f3prios smartphones.<\/p>\n

Levar o software CRM diretamente ao cliente confere algumas vantagens. Por exemplo, os vendedores podem aceder a informa\u00e7\u00e3o crucial, como invent\u00e1rio ou o hist\u00f3rico do cliente. O vendedor pode adaptar o discurso no local, aumentando as hip\u00f3teses de fechar neg\u00f3cio. O acesso a CRM m\u00f3vel pode conferir o aumento de at\u00e9 15% nas vendas<\/a>.<\/p>\n<\/div>\n